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  • Real Time Scheduler 100767

    Company: TruGreen Companies

    Location: Lewisville, TX

    Date Posted: August 28, 2013

    Job Location: Lewisville, TX ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position An Equal Opportunity/ Affirmative Action Employer – AA/EOE/M/F/D/V Shift: Approximately 3p.m. - 10p.m. Location: 1801 Lakepointe Drive, Lewisville, Texas, 75057 Position Overview Uses workforce scheduling applications to track and monitor call volume and trends. Monitors productivity metrics and schedules to ensure adequate staffing to meet business needs. Develops and maintains a scheduling database to track availability of associates. Prepares and communicates schedules based on call volume forecasts and available staffing. Frequently provides call volume/agent reports. Responsibilities • Uses workforce scheduling applications to track and monitor...

    from TruGreen Companies L.L.C.