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Temporary PC Roll-Out TechnicianStg - Adelphi, MDORIGINAL JOB LISTING Temporary PC Roll-Out Technician Job Number 08:DEF-269 City Adelphi State Maryland Position Requirements This is a 2.5 month temporary assignment working on a PC replacement roll-out. Duties: Provide direct support to customers. Diagnose and resolve problems in response to customer reported incidents, i.e. pc, printers, scanners, etc. Research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements. Install, configure, troubleshoot and maintain customer hardware and software. Experience with data input into Unicenter Service Desk System or other industry standard Help Desk tracking/ticketing software. Be able to follow customer support policies, procedures and standards. Provide customer training. Must be very patient and have...originally from washingtonpost.com - More Tools...
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Stg
Line of Business: Telephone Communications
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $100M - $500M |
| Company Size | 1000 - 5000 employees |
Job Location:
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