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Lead Technical Support EngineerCitrix Systems - Alpharetta, GAPosition Summary Responsible for responding to and resolving complex customer problems via phone, email and remote access for Citrix products. The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments. These corporate networks often include Windows , UNIX and/or Novell integration as well as custom applications and back office server management systems. Isolate and provide resolution to customer issues or qualify the customer issue for code level Development assistance or other vendor assistance. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Use fundamental technical troubleshooting skills obtained through performance of the role to define and... See job listing >20 days ago from Dice - Save - Block - Flag - More Tools...
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Citrix Systems
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Headquarters:
851 W Cypress Creek Rd
Fort Lauderdale, FL 33309
Phone: 954-267-3000
http://www.citrix.com - Line of Business: Computer Software Development
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Key Numbers:
Company Type Public (CTXS:NMS) Company Revenue $500M+ Company Size 1000 - 5000 employees -
Job Location:
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