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Service Manger- Advanced ServicesJuniper Networks - VirginiaThe Service Manager (SM) is a designated advocate within Juniper for post-sale account support coordination. The SM works closely with the customer and multiple organizations within Juniper to ensure effective implementation of Juniper Customer Support. The SM is closely involved in critical customer issues and works closely with other Juniper organizations on prioritizing and managing customer escalations. The SM leads regularly scheduled conference calls to discuss the status of all current open cases and updates on customer network plans. Additionally, quarterly meetings may be scheduled to review overall performance and progress. The SM has a solid technical understanding of how Juniper products are utilized by the customer, and uses this to effectively communicate with the customer... See job listing >30+ days ago from Juniper Networks, Inc - Save - Block - Flag - More Tools...
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Juniper Networks
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Headquarters:
1194 N Mathilda Ave
Sunnyvale, CA 94089
Phone: 408-745-2000
http://www.juniper.net - Line of Business: Mfg Computer Networking Equipment
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Key Numbers:
Company Type Public (JNPR:NMS) Company Revenue $500M+ Company Size 1000 - 5000 employees
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