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  • Financial Call Center Executive

    Company: First Choice Personnel

    Location: Miami, FL

    Date Posted: November 23, 2013

    An energetic and client oriented Call Center Executive is needed for our client in Miami, Florida. The challenging position will have the duties and responsibilities as mentioned here. Job Purpose: Take phone calls from the Bank’s client on its hotline number and attend to their various queries related to the Bank and its services in an agreeable manner. Job Description: • Respond to every client calls forwarded by the Automated Call Distribution system. • Ensure that the calls are recorded for security purpose. • Provide necessary information regarding the Banks service hours, branch and ATM booth location, various account services, loan facilities, interest rates, banking policies etc. • Give information regarding how to get a Debit or Credit card, information on procedures regarding a...

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