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SAP Service Level II Production PlanningTech Geni - Niles, OHSAP level II application team member to facilitate, implement, and support SAP system to enhance business functionality and overall process performance, while maintaining a high degree of satisfaction. Level II support team member works in applications/implementation support in one or more of the SAP modules (PP & APO) and deliver on service levels for support above the business plan. Responsibilities/Duties: Responsible primarily of successful implementation of SAP product, including providing functional expertise, guidance, presentation and instruction on SAP products to the business units and users. Assists in the development of change requests and project plans as well as individual work plan. Acts as 2nd level support for the SAP application support group for troubleshooting the SAP clients...originally from Dice - More Tools...
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