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Operations Assistant 2 (Loss Mitigation Department) JobCiti - Frederick, MDDescription: Review risk reports and work with team members to reduce and correct processes. Handle difficult file review and escalated issues along with customer inquiries. Ability to understand and communicate investor/insurer guideline updates and changes to staff. Train and educate Loss Mitigation Teams on loss mitigation negotiations as well as provide technical expertise when needed. Provide initial and ongoing training of job standards and responsibilities. Coach staff in decision making and problem solving skills. Identify and knowledgeably solve exceptions to normal operating procedures and problems. Assist with team member development. This is an entry level management position involving the management of teams which regularly review financial information to make workout determinations...originally from Citigroup - More Tools...
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Citi
1 Penns Way
New Castle, DE 19720
302-323-3140
National Bank
| Company Type | Private |
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
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