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Technical Support Representative, SrQLogic - King Of Prussia, PAThe Technical Support Representative, Sr. is responsible for the front line customer support of QLogic products.? This position requires the individual to work directly with the customer to identify the issue the customer is having and either resolve the issue or transfer the customer to the appropriate person who can.? Additionally, some lab work will be expected to setup and recreate customer configurations and problems. Some technical writing will also be involved. The principal duties?of the Technical?Support Representative, Sr. job are as?follows:? * Provide professional high quality customer support on QLogic products * Diagnose, troubleshoot and resolve standard customer technical problems * Management of incoming customer issues, including properly following escalation procedures*...originally from QLogic - More Tools...
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QLogic
Mfg Semiconductor Products & Integrated Circuits
| Company Type | Public (QLGC:NMS) |
| Company Revenue | $100M - $500M |
| Company Size | 500 - 1000 employees |
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