Customer Service Team Leader 2 job at Wachovia Corp in Boston, MA

• Customer Service Team Leader 2

  Wachovia Corp - Boston, MA

  RESPONSIBILITIES: Supervisor leads a team of customer service telephone representatives responding to calls from shareholders, brokers and on special products. Responsibilities include daily monitoring of calls for team members to ensure that accurate, complete, quality responses are provided. Conducting one-on-one meetings to discuss progress and individual development, sitting with reps for side-by-side observations and relationship building are also performed on a regular basis. Conducts regularly scheduled team meetings to share information and to obtain updates from team members involved with initiatives outside the department. Develops staff by assessing strengths and weaknesses, supporting training, conducting goal setting and periodic check-ins through our Performance Management tool,...

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Customer Service Team jobs in Boston, MA

• Customer Service Representative

  Waste Management - Mansfield, MA

  The Customer Service Representative position receives and processes calls from ... This position collaborates with a team of customer service representatives...

  1 day ago from Greenopolis Green Job Listings - Save - More Tools...
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• Customer Service Director

  Plymouth Rock Assurance - Boston, MA

  Customer Service Supervisors who in turn a team of over 15 Customer Service ... of customer service levels including customer satisfaction and retention, service...

  13 days ago from Job.com - Save - More Tools...
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• Sales Customer Service Specialist

  FedEx - Chestnut Hill, MA

  and will be responsible for providing customer service support and customer care ... The Customer Service Specialist (CSS) is a customer-focused position...

  1 day ago from Jobmatic - Job search, Job posting & Employment - Save - More Tools...
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• Bilingual French Speaking Customer Service Representative

  OSRAM Sylvania - Danvers, MA

  Customer Service Support Bilingual English/French Speaking Customer Service ... Customer Service Representative to join our team. This position is full time, 40...

  30+ days ago from CustomerServiceJobs.com - Save - More Tools...
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View All Customer Service Team jobs in Boston, MA