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Technical Solutions Director for Client ServicesCitigroup Inc. - Baltimore, MDThe CSM is the IT primary point of contact for the assigned internal line of business and is accountable for the alignment, controllership and execution (negotiation, development, and delivery) of projects in support of client needs. S/he is the primary liaison for implementation of technical solutions to meet business needs. * Is a client-facing role that will work closely with functional leaders and reports to the Client Service Executive. * Works to develop long-term technology roadmap partnering with architecture and solutions team. * Has joint oversight of project managers (with PMO) * Is the primary point of contact for Service Delivery Issues, - the Client Service teams will work with the Infrastructure, TI, COEs, etc to assist with resolving delivery issues, as appropriate. Supports...originally from Citigroup - More Tools...
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