-
Manager, IT Help DeskKforce Technology Staffing - Danbury, CTOur client is seeking a Manager of an IT Help Desk that will develop, lead, and motivate a team of Help Desk professionals in delivering excellent technical / non-technical support to achieve outstanding customer service, satisfaction, and timeliness. This position has frequent contact with customers, peers, and independent vendors. Primary Responsibilities: * Assist in the professional and technical development of team leaders enabling them to meet technical goals * Monitor, mentor, and assist team members to deliver quality support * Manage the help desk escalation process * Develop a performance measurements framework and facilitate feedback to team members on issues such as customer service, communication, and technical skills in order to enhance the quality of support delivered *... See job listing >10 days ago from KForce Technology Staffing - Save - Block - Flag - More Tools...
- flag this job
- scam/spam
- expired
- broken link
- duplicate
- Who do I Know at Kforce Technology Staffing - by LinkedIn
- Research Salary - at PayScale
- Local Tools: Research Danbury Jobs | Map This Job
- Find People at Kforce Technology Staffing: Spoke
View on Google Maps | Yahoo! Maps | MapQuest
