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Associate Technician-NOC (Net)
Job Description:
Primary Skill Requirement Candidate should have strong trouble shooting skills and had held operational role The NRB provides support for the majority of services Verizon Wireless offers including, data connectivity from a computer, text messaging, picture messaging, Blackberries, voice calls, streaming video on phones, and more. New members to the NRB should have strong skills in computer support, networking, and customer service. They will be expected to utilize proprietary tools to analyze the account settings and customers network traffic. Members will mostly be working behind the scenes to resolve a customer issue, however will have to work with the customer via the phone to resolve a reasonable percentage of issues. New NRB members can expect to go through an...
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