• Specialist, Billing Resolution Services

    Company: First National of Nebraska

    Location: Omaha, NE

    Date Posted: February 08, 2014

    Overview: This position researches credit card disputes between customers and merchants so as to resolve Billing Errors within Association/Federal regulations and department standards Key Responsibilities: 1. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. Complete compliance training and adhere to internal procedures and controls, as required. Report any known violations of compliance policy, laws, or regulations. Report any suspicious customer and/or account activity. If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues. 2. Develop dispute case files to meet or exceed the defined standards of quality and accuracy. (Quality) 3. Research and...

    from First National of Nebraska, Inc