CDS Customer Support Specialist; Help Desk job at Bcd Travel Corporate in Columbus, OH

• CDS Customer Support Specialist; Help Desk

  Bcd Travel Corporate - Columbus, OH

  The CDS Customer Support Specialist is responsible for satisfying customer expectations by insuring the data quality of reports, providing first line of support for data integrity issues. Provide recommendations, training, and documentation. Facilitate all CDS requests using an on-line Help Desk ticket tracking system. Assist other CDS areas, and communicate standards and best practices. Responsibilities Include * Operate within the customer Statement of Work. * Ensure the achievement of all Service Level Agreement's (SLA) and the timely and accurate reporting for customers. Ensure the quality of the end-product. Communicates SLA attainment issues to appropriate management. * Participate in periodic review of Accounts/Reports with Customer Support Analysis. * Responsible for continuous process...

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Bcd Travel Corporate jobs

• Jr. Project Manager

  Bcd Travel Corporate - Chicago, IL

  project management, consistent with BCD Travel standard PM concepts, methodology, practices and procedures within the ICT organization.* Provide assistance on two large telephony...

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• Senior Meeting Planner

  Bcd Travel Corporate - Herndon, VA

  corporate meetings, events and incentive travel are professionally researched, ... who speak German are preferred.Senior Corporate Meeting Planner (NEW Jun07)*...

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• Project Manager Performance Solutions

  Bcd Travel Corporate - Los Angeles, CA

  The Project Manager will possess extentive travel industry knowledg and technical ... the internal BCD ARC Process * Knowledge of travel management Operations Processes *...

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• Travel Consultant International

  Bcd Travel Corporate - Austin, TX

  Summary Fulfills International travel related requests for airline, hotel, and car ... * Moves market share for BCD Travel preferred suppliers...

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