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Supervisor Customer SupportComcast - Indianapolis, INRequisition # 70088BR Title Supervisor Customer Support Position Type Full Time City Indianapolis State IN Reports to Title Customer Care Director Job Responsibilities Responsibilities: -Supervise a team of CAEs including establishing performance goals, providing performance reviews, and supporting team and individual employee development -Partner with Team Manager to develop and lead an effective Customer Care team to achieve clearly defined realistic productivity goals. -Communicate and manage expectations for work adherence and compliance, work order accuracy and achievement of service level, utilizing available reports and other call center technologies. -Provide coaching and feedback on employee performance that ensures consistency and a high level of customer service. -Facilitate positive...originally from Job.com - More Tools...
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Comcast
Headquarters:
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
Line of Business: Cable Communication Systems Telecommunications Cable Television And Sports & Entertainment Businesses
Key Numbers:
| Company Type | Public (CMCSK:NMS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
Incorrect company information? Let us know.
