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Find similar jobs: Help Desk Field Specialist (Temporary) Jobs - Charmingshoppes Jobs - Bensalem, PA Jobs
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Help Desk Field Specialist (Temporary)Charmingshoppes - Bensalem, PADescription: Primary Purpose: The Tier I Specialist supports the computer related hardware and software in the Fashion Bug, Catherines, and Lane Bryant stores, via telephone and/or remote control of store computer equipment. Essential Functions: * Guiding store associates through problem resolution procedures related to POS terminals, markdown machines, Manager's Work Stations, and other in-store computer related equipment. * Coordinating with contracted field service vendors to schedule hardware repair/replacement services and to assist these vendors via telephone with in-store repairs * Capturing details of all calls to FSC in a call tracking system, and updating them appropriately to ensure service level commitments are met * Instructing store associates in the installation or de-installation...originally from WorkInRetail.com - More Tools...
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Charmingshoppes
Line of Business: Ret Women's Ready-to-wear Clothing
Key Numbers:
| Company Type | Public (CHRS:NMS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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