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Customer Service RepMSC Industrial Direct - Fernley, NVCustomer Service Rep Tracking Code 999027 Job Description DUTIES AND RESPONSIBILITIES:Answers inbound calls to sell MSC products in accordance with MSC culture/ Customer Service standards. Resolves customer product and service issues by providing sales-related solutions utilizing the most common sources of information. Consults with other associates to locate alternative sources of information. Provides customer service, in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Resolves basic credit and collection issues to enhance customer service. Responds to customer non-telephone inquiries and takes appropriate action based on customer,...originally from Job.com - More Tools...
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MSC Industrial Direct
Line of Business: Whol Distributor Of Industrial Machinery & Electrical Equipment And Supplies
Key Numbers:
| Company Type | Public (MSM:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 1000 - 5000 employees |
Job Location:
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