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Desktop Support SpecialistCGI - Cleveland, OHJob Description Desktop Support Specialist POSITION DESCRIPTION To provide second level desktop support to the users, both over the phone and in person. ESSENTIAL SKILLS REQUIRED Microsoft OS (Vista, XP, 2000) Microsoft Office (2007, 2003) Troubleshooting both hardware and software problems Troubleshooting network issues Microsoft Exchange and Active Directory experience Excellent customer service skills are a MUST HARDWARE/SOFTWARE PACKAGES Microsoft Office Packages Microsoft Windows Remedy Ellipse Sharepoint Ghost Symantec AntiVirus EDUCATION REQUIREMENTS Bachelors Degree Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 27,000 professionals. CGI provides...originally from Dice - More Tools...
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CGI
Line of Business: Telephone Communications
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 100 - 500 employees |
Job Location:
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