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Call Center Solutions ConsultantQ Analysts - Pleasanton, CAQ Analysts is looking for a Call Center / Contact Center Solutions Consultant Specialist for one of its clients located in Portland, OR. Duties: *Drive and coordinate the delivery of technical solutions throughout client*s Centers. *Bring telephony expertise with our defined core and value added capabilities such as Skills based routing, Self service IVR capability, Quality Monitoring, Workforce Management, Outbound Campaign Management. *Track internal and external vendor deliverables to ensure that they meet committed scope, schedule and budget. *Participate in all phases of projects, from concept through deployment, including, system requirements determination, planning, scoping, scheduling, development, testing, implementation. *Ensure project deliverables are aligned with performance, budget,...originally from Dice - More Tools...
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Q Analysts
Headquarters:
5201 Great America 243
Santa Clara, CA 95054
Phone: 408-907-8500
http://www.qanalysts.com
5201 Great America 243
Santa Clara, CA 95054
Phone: 408-907-8500
http://www.qanalysts.com
Line of Business: Quality Assurance And Testing Services
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $5M - $10M |
| Company Size | 10 - 100 employees |
Job Location:
Incorrect company information? Let us know.
