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Software Analyst ? Technical SupportExact Target - Indianapolis, INPosition Objective The ideal candidate has a strong technical background combined with the ability to interface with clients and ExactTarget personnel to diagnose and resolve complex issues. The objective of this position is to deliver quality technical solutions in a timely manner by analyzing problems, engaging in research, collaborating with others and prescribing solutions. Major Responsibilities * Responsible for ensuring complete client success and satisfaction. * Resolution of client issues by defining action plans and following through to closure. * Communicate status and resolution to clients and ExactTarget personnel in a factual, professional, timely and consistent manner. * Act as an escalation resource for the Technical Support team. * Achieving subject matter expert in... See job listing >30+ days ago from Exact Target - Save - Block - Flag - More Tools...
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Exact Target
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Address:
20 N Meridian St Ste 200
Indianapolis, IN 46204
Phone: 317-423-3928
http://www.exactarget.com - Line of Business: Develops Email Marketing Software
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Key Numbers:
Company Type Private Company Revenue $10M - $50M Company Size 100 - 500 employees -
Job Location:
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