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Macy's - Middletown, NYAs a Temporary Star Service Manager, you will provide exceptional customer service to all guests on evenings and weekends. You will direct all activities related to customer service and selling floor recovery for a multi-million dollar store. Efficiently manage customer traffic and flex lines as needed. Key Accountabilities: * Monitor, coach and counsel associates as needed. * Actively coach and counsel service support associates to reach their fullest potential and maximize business opportunities by providing the highest level of service to our customers * Create a positive work environment that results in retention and turnover reduction * Directly solicit feedback from customers on their shopping experience and satisfaction * Celebrate customer service successes and coach to improve performance... See job listing >27 days ago from Macy's - Save - More Tools...
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Macy's
Line of Business: Retail Department Store Chain
Key Numbers:
| Company Type | Public (FD:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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