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Senior Business Analyst - Call Center OperationsRobert Half Management Resources - Oakland, CAClassification: Consulting Compensation: $60 to $65 per hour Our client is evaluating their large Call Center / Contact Center operations to significantly improve their efficiency and profitability and develop a world-class call center operation. This 6+ month project will utilize your 7+ years of call center experience in a senior management role with significant experience in the operational and financial excellence for the operation. The project will include analyzing metrics, financial performance, performance analytics, and developing key performance indicators for the call center operations. You will work with senior management to develop a schematic to re-structure the call center operations of this large service organization. All applicants applying for U.S. job openings must be authorized...originally from Sologig - More Tools...
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Robert Half Management Resources
Address:
305 W Big Beaver Rd # 201
Troy, MI 48084
Phone: 248-524-3100
305 W Big Beaver Rd # 201
Troy, MI 48084
Phone: 248-524-3100
Line of Business: Management Consulting Services
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | Less than $5M |
| Company Size | 10 - 100 employees |
Job Location:
Incorrect company information? Let us know.
