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Customer Account ExecutiveComcast - Normal, ILNorth Central Customer Service The Customer Account Executive . Provides inbound telephone support via a proprietary computer system to customers experiencing technical difficulties and equipment problems in order to reduce service calls and improve customer satisfaction. . Initiates upgrade of current service and sell our products and services. . Communicates with customers in order to respond to billing questions; resolves service concerns; provides rate and programming information. . Researches status of installation and service calls in order to resolve customer complaints; researches misapplied payments, billing and service adjustments. . Explains customer billing in detail to give customers a clear understanding of charges. . Enters account information into billing system in order toaccurately...originally from iHispano.com - More Tools...
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Comcast
Headquarters:
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
Line of Business: Cable Communication Systems Telecommunications Cable Television And Sports & Entertainment Businesses
Key Numbers:
| Company Type | Public (CMCSK:NMS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
Incorrect company information? Let us know.
