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Telephone Service Rep IWescom Credit Union - Anaheim, CAPOSITION SUMMARY: The Telephone Service Representative is responsible for providing a high level of Member service in a fast-paced multi-contact call center. Provides specific, accurate and timely information to members regarding credit union policies, procedures, savings and loan products and current Marketing promotions, as well as, account information in accordance with Credit Union policy. This position is responsible for resolving member inquiries and problems at the first point of contact. ESSENTIAL POSITION FUNCTIONS: Maintains high level of Member service, promotes advocacy and continually focuses on improvement in Member survey ratings. Assists Members in establishing and maintaining share and loan services by asking probing question, exploring options, and completing...originally from Wescom Credit Union - More Tools...
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Wescom Credit Union
Headquarters:
123 S Marengo Ave
Pasadena, CA 91101
Phone: 626-535-1000
123 S Marengo Ave
Pasadena, CA 91101
Phone: 626-535-1000
Line of Business: State Credit Union
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $50M - $100M |
| Company Size | 500 - 1000 employees |
Job Location:
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