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Technical Support SpecialistSRA International - Durham, NCPosition Title Technical Support Specialist Daily Responsibilities Provides 1st and 2nd Level Customer support to business and scientific users. Is a mix of telephone and desk side support in both a MAC and PC environment. Major duties include telephonic and deskside troubleshooting of hardware and software issues as well as performing adds, moves and changes of desktops and PC's. Also responsible for installation and update of Laptop and Desktop applications. Required: Years of experience (min) 3-5 Required: Degree Associates Required: Subject IT, CS, EE Required: Skills 2 years hands on experience with WINTEL PC's and Laptops and the ability to troubleshoot and repair PC issues. Must have good customer relationship skills and the ability to communicate clearly in English. Must have solidunderstanding...originally from Job.com - More Tools...
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SRA International
Line of Business: Holding Company
Key Numbers:
| Company Type | Public (SRX:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 1000 - 5000 employees |
Job Location:
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