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Call Center Agent (162)Hamot Health Foundation - Erie, PAPURPOSE OF POSITION To operate the Medical Centers telephone switchboard/computer and other related communication systems, acting as a primary communications link between the community and the Medical Center. To facilitate the transfer process for the appropriate placement of patients. Calls the floor and Emergency Department when sending reports and to confirm estimated time of arrival. Performs answering service duties for Hamot entities as directed. QUALIFICATIONS Education: High School graduate or equivalent. Experience: Two years experience in a position with direct public contact. Skills: Independent thinker; excellent communication and negotiation skills; ability to collaborate with diverse departments in high pressure situations; working knowledge of medical terminology; must have...originally from Hamot Health Foundation - More Tools...
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Hamot Health Foundation
Management Service General Hospital & Operates Non Residential Properties
| Company Type | Private |
| Company Revenue | $100M - $500M |
| Company Size | 1000 - 5000 employees |
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