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Front Desk Agent (On-Call)Harrahs Entertainment - Valley Center, CAJob Summary:Provides aggressive hospitality in a friendly manner in accordance with the Harrahs Service Cycle and FOCUS. Greets and assists each guest in a friendly and courteous manner when checking them in and checking them out. Provides information and directions to guests regarding all services available on property. Resolves guest issues according to the FOCUS Handling Problem Situations model, using Service Recovery tools. Constantly seeks ways to improve friendly, helpful service and reduce customer wait time to positively impact department's customer service ratings. Qualifications:High school diploma or equivalent required. Superior customer service skills required. Experience in data entry and dealing with the public is required. Career interest within the hospitality field or... See job listing >30+ days ago from Jobirn - Save - Block - Flag - More Tools...
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Harrahs Entertainment
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Headquarters:
1 Harrahs Ct
Las Vegas, NV 89119
Phone: 702-407-6000
http://www.harrahs.com - Line of Business: Casino Hotels And Operates Gambling Establishments
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Key Numbers:
Company Type Public (HET:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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