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Lead Customer Support Representative IVComcast - Huntsville, ALRequisition # 64395BR Title Lead Customer Support Representative IV Position Type Full Time City Huntsville State AL Reports to Title Billing/Repair Manager Job Responsibilities Position Summary: Act in a lead capacity supporting a Supervisor and 13-15 customer service representatives. Support team and individual employee development. Communicate and manage expectations for work adherence and compliance, work order accuracy and achievement of service level, utilizing various reports and other call center technologies. Facilitate positive employee relations by fostering an environment of open communication, approachability, leadership credibility and fair, consistent treatment of employees. Support team members in problem solving to attain first call resolution. Actively promote and motivate...originally from Job.com - More Tools...
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Comcast
Headquarters:
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
1500 Market St Fl 33e
Philadelphia, PA 19102
Phone: 215-665-1700
http://www.comcast.com
Line of Business: Cable Communication Systems Telecommunications Cable Television And Sports & Entertainment Businesses
Key Numbers:
| Company Type | Public (CMCSK:NMS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
Incorrect company information? Let us know.
