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Find similar jobs: Network Analyst I/II - NOC Jobs - Windstream Jobs - Hudson, OH Jobs
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Network Analyst I/II - NOCWindstream - Hudson, OHMin Pay Annually: $43,900.00 Min Pay Hourly: $21.11 Job Description: Respond to NOC OSS alerts in a timely manner and initiate network element system/subsystem interaction to restore network service. Coordinate the resolution with specific operating company field personnel, NOC management team, and vendor support teams. Make decisions and take actions to prevent network interruptions and service degradation. Provide Tier-2 technical support for all assigned technologies supporting digital switching, SONET, and/or analog telephony products. Analyze switch messages, perform equipment diagnostics, follow vendor-troubleshooting procedures, and take corrective actions based on analytical results to ensure uninterrupted network service. Provide technical support to field personnel pertainingto...originally from CareerBuilder.com - More Tools...
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