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QUALITY ASSURANCE REPRESENTATIVESprint - Fort Worth, TXRequisition Number 73599BR Job Title QUALITY ASSURANCE REPRESENTATIVE Job Description Looking for a new and exciting opportunity to grow your career while here at Sprint Nextel? Fully experienced non-exempt role. Performs a variety of skilled routine and non-routine duties. Applies standard practices and policies. Monitors and evaluates the quality of inbound and/or outbound telephone calls. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Job Requirements Monitors and evaluates the quality of inbound and/or outbound telephone calls. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education...originally from Sprint - More Tools...
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Sprint
Line of Business: Telecommunications Company
Key Numbers:
| Company Type | Public (S:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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