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Technical Support EngineerMetraTech - Waltham, MALocation: Waltham, MA Job Title: Technical Support Engineer Department: Description: Provide technical support and consultation to managed hosting and licensed customers. This involves providing application and database query support for a global customer base. The Technical Support Engineer is the primary interface between customers and other internal teams such as Professional Services Group (PSG), Quality Assurance, Engineering, and IT. Duties include: Troubleshooting issues related to MetraTech software applications Documenting, managing, resolving support incidents reported by customers Creating case solution entries as required Working cooperatively with other Technical Support team members and members of other MetraTech teams such as Professional Services, QA, Engineering, and IT. See job listing >20 days ago from Jobfox - Save - Block - Flag - More Tools...
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MetraTech
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Address:
330 Bear Hill Rd
Waltham, MA 02451
Phone: 781-839-8300
http://www.metratech.com - Line of Business: Provides Computer Programming Services Specializing In Software Development
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Key Numbers:
Company Type Private Company Revenue $5M - $10M Company Size 10 - 100 employees -
Job Location:
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