• Help Desk Agent
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    Company: Buchanan Technologies

    Location: Dayton, OH

    Date Posted: March 20, 2014

    Buchanan Technologies is experiencing some growth in our Support Center! We are currently accepting applications for Service Desk Analysts for ourDayton, OHoffice. Position Description: The Service Desk Analyst provides 24x7 network, hardware, and software support for various client communities which includes troubleshooting and resolving issues regarding LAN issues, application issues, server, AS/400 devices, desktop issues, mainframe issues, proprietary applications, mobile devices, and PC support in a Windows 98/2000/2003/XP/7/Vista environment. Essential Duties/Responsibilities: Respond to telephone calls, email and personal requests for technical support in a fast, friendly manner and have the ability to explain technical situations to non-technical individualsTroubleshoot & support...

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