• Telecommunications Operator - Public Saf...
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    Company: City of Longview, Texas

    Location: Longview, TX

    Date Posted: December 12, 2012

    Performs a variety of dispatch duties on behalf of the City's Public Safety Communications Center; provides for the delivery of emergency and non-emergency services to the public; prepares dispatch records and documentation; operates various types of telecommunications equipment; and performs other related duties as assigned. Examples of Duties: Answers and processes incoming 911 and non-emergency calls for assistance from the public. Requests and obtains information from callers; determines the need and type of service required. Provides detailed pre-arrival instructions to callers necessary to assist in stabilizing patients and/or securing potential crime scenes. Applies professional communication techniques to calm hysterical, irrational, or irate callers. Documents and enters call...

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    from City of Longview, Texas