Key Holder / Junior Manager

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Company: Massage Envy Franchising
Location Little Rock, AR
Date Posted: March 7, 2013
Source: Massage Envy Franchising
We are rapidly growing and need a senior team member as part of our front desk sales staff! Ever work in an environment where things are growing? Come be part of it and get your career moving. We are always looking for great people to be part of a great team and help in a fun but hard-working environment.

We are doing great and have only been open for 1 year! Massage Envy - 2012 awards include:
"Best Spa in Arkansas" by AY magazine
Soiree's "Platinum Service Award"
Arkansas Life's "Best Place to get a Massage"
Sync's "Best Massage Therapist".

Come see us in Midtowne Center next to Container Store and Cantina Laredo. Call us at 501-492-7721. Learn more at www.massageenvyar.com.

Your first step in joining us is to complete the application and profile at www.frontdesk.massageenvyar.com. We will get in touch with you from there.

Job Classification: Sales/Customer Service Leadership

Duties include:
- Assist Spa Manager in overseeing shift staff and opening / closing duties.
- Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
- Assists in maintaining professional front desk and reception area.
- Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.
- Assists in maintaining cleanliness of therapy rooms, common areas and store room.
- Various duties as assigned by Spa Management.

Experience:
- Customer service required, spa background preferred, retail shift management and sales experience strongly preferred.
- Ability to effectively communicate with members/ guests on membership benefits, and clinic policies and procedures.
- Ability to work cohesively with others in a fun and fast paced environment.
- Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff.
- Honest, hard-working, ability to lead and be responsible for shift duties.
- Flexible schedule needed with possible required nights and weekends.
- Experience leading and motivating a team.

Benefits:
- Hourly wage plus commission and bonuses.
- Employee massages and facials at reduced cost.
- Employment growth opportunities.
- Can qualify for paid time off and other benefits.

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