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Consumer Loan Officer

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Company: Marine Credit Union

Location: Milwaukee, WI

Date Posted: March 23, 2014

Source: Marine Credit Union

Are you seeking a new career challenge in a dynamic, challenging work environment where you have the ability to forge a great career? If you are experienced in Sales, Financial Services, or Consumer Lending and have a real talent for building relationships and networking, then we'd like to talk to you! Marine Credit Union is currently expanding its (Consumer Lending) presence in the (La Crosse, Wisconsin) metropolitan area, and invites you to share in our success. With the training, leadership, and support to help you be successful, Marine Credit Union has the resources to take your mortgage career to new heights.

Consumer Loan Officer:
Provide information on credit union products and services to members according to all credit union policies and procedures and Federal and State rules and regulations. Prepare, analyze, process, and document all required forms and related documentation for consumer loan products. Approve or deny loan applications ...

Are you seeking a new career challenge in a dynamic, challenging work environment where you have the ability to forge a great career? If you are experienced in Sales, Financial Services, or Consumer Lending and have a real talent for building relationships and networking, then we'd like to talk to you! Marine Credit Union is currently expanding its (Consumer Lending) presence in the (La Crosse, Wisconsin) metropolitan area, and invites you to share in our success. With the training, leadership, and support to help you be successful, Marine Credit Union has the resources to take your mortgage career to new heights.

Consumer Loan Officer:
Provide information on credit union products and services to members according to all credit union policies and procedures and Federal and State rules and regulations. Prepare, analyze, process, and document all required forms and related documentation for consumer loan products. Approve or deny loan applications within prescribed parameters. Promote credit union products and services.

Major Duties and Responsibilities:
* Interview consumer loan applicants and provide information on consumer loan products that best meet the member's needs. Request and review all required information and documentation to secure a loan.
* Assist member in completing loan applications over the phone and/or electronically.
* Obtain and evaluate credit reports.
* Calculate debt-to-income ratios on consumer loan applicants.
* Make outbound calls to members and the public to solicit loan applications.
Determine collateral needs and payment plans for members applying for routine loans.
* Notify applicant of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information.
* Recommend and outline terms of loan. Inform prospective borrowers of loan commitments.
* Develop and maintain interest rate structure that is consistent with credit union policies and is competitive with current market.
* Review regulations as they apply to installment loan security agreements.
* Assist members with making payment arrangements on loans.
* Manage delinquent account files for the credit union.
Expectations:
* Provide exceptional member service to our members.
* Abide by all applicable policies, procedures, and regulations.
* Work proactively to build relationships necessary to meet set goals for the position.
* Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed.
* Effectively prepare loan documentation for processing, ensuring it is complete and accurate.
* Assist in managing risk through diligence in the information gathering process.
* Provide timely, service-oriented feedback to applicants regarding the status of their loans.
* Help manage delinquency of assigned loan files.
* Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position.
Knowledge, Skills, and Abilities:
1. Knowledge of the consumer loan application process
2. Knowledge of consumer credit
3. Ability to build rapport, explaining product features & benefits, and sell.
4. Skills in developing business.
5. Sound PC computing skills, including MS-Office and loan application software.

Experience:
* Previous Consumer Lending, Banking or Sales experience.
* Experience working in a face to face customer service/sales environment.
* Experience making outbound calls to solicit business.
* Collections/delinquency management experience.
* Experience working in a process-oriented environment with importance placed on attention to detail.
* A record of success in meeting set, external goals.

Education: High School Diploma. College Degree in Business Administration, Marketing, Sales or Finance desired.

Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job. The ability to build rapport & relationships, solve problems, explain the features and benefits of products, and persuade are also important. The ability to build credibility and trust as a part of the position are required.

This job description is not a complete statement of all duties and

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