Welcome to Simply Hired!

Like what you see here? Check out more Network and Computer Systems Administrators like this one.

Show Me More

SYSTEM ADMINISTRATOR II

Apply Now

Company: TDS Telecom

Location: Madison, WI

Date Posted: June 5, 2014

Source: TDS Telecom

Are you up looking for the challenge and excitement of meaningful work with a growing and expanding organization? Then talk to us at OneNeck IT Solutions, a TDS company. Our services empower customers to communicate more effectively every day.

We currently have a full time position for an System Administrator II that can report out of our IA, MN, CO, AZ, or WI locations. OneNeck IT Solutions employs approximately 650 people throughout the U.S. The company offers a full suite of IT solutions including cloud and hosting solutions; ReliaCloud™ enterprise cloud services; managed services; ERP application management; professional services; and IT hardware. OneNeck owns and operates four Tier 3 data centers in Iowa, Minnesota, and Wisconsin and manages two Tier 2 data centers in Arizona.

The System Administrator II is responsible for effectively supporting, monitoring, and maintaining systems, storage, network and related infrastructure. This individual is also responsible for ...

Are you up looking for the challenge and excitement of meaningful work with a growing and expanding organization? Then talk to us at OneNeck IT Solutions, a TDS company. Our services empower customers to communicate more effectively every day.

We currently have a full time position for an System Administrator II that can report out of our IA, MN, CO, AZ, or WI locations. OneNeck IT Solutions employs approximately 650 people throughout the U.S. The company offers a full suite of IT solutions including cloud and hosting solutions; ReliaCloud™ enterprise cloud services; managed services; ERP application management; professional services; and IT hardware. OneNeck owns and operates four Tier 3 data centers in Iowa, Minnesota, and Wisconsin and manages two Tier 2 data centers in Arizona.

The System Administrator II is responsible for effectively supporting, monitoring, and maintaining systems, storage, network and related infrastructure. This individual is also responsible for initial troubleshooting, documenting and transferring knowledge of new products delivered to OneNeck IT Solutions customers. This individual will be responsible for some inbound phone support as well as monitoring/NOC support of system alerts and occasional outbound calls. This individual will perform troubleshooting activities to resolve incidents and follow established escalation procedures when appropriate.

* Perform daily system monitoring of OneNeck IT Solutions and customer equipment, verifying the integrity and availability of all hardware, server, network and storage systems. Will provide response to the customer when an incident originates with a monitoring alarm.
* Accept escalated tickets from Level One Support Technicians in a timely fashion based on ticket priority and troubleshoot all incidents to bring quick restoration of service whenever possible.
* Work with project teams and product management to prepare for new OneNeck IT Solutions product support or large customer implementations
* Perform all necessary support functions for new OneNeck IT Solutions products or large customer implementations.
* Document and train level one support for the operationalization of new OneNeck IT Solutions products after initial product launch is complete.

Required Qualifications

* Bachelor’s degree (or higher) OR 4+ years professional work experience.
* 1+ years System Administration or IT experience.
* Technology specific certification (i.e. A+, Network+, etc.), or incumbent to achieve certification within 4 months of start date

Other Qualifications

* NOC, System Administrator, or IT Service Desk experience.
* Must have proven Customer Service skills.
* Ability to work closely with a project team and complete project tasks within agreed upon timeframes.
* Ability to perform tasks outside normally scheduled business hours to complete project work, and/or implement scheduled changes.
* Able to participate in a small group to work specific support issues.
* The ability to manage changing priorities and the ability to handle several simple tasks concurrently with assistance required to help set priorities.
* Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team. Understands the role she/he plays on the team, and how his/her work supports the team's goals.
* Able to take the lead to get well understood issues resolved. May require assistance for more difficult issues.
* Ability to work within a changing environment.
* Good organizational and written/verbal communication skills.
* Good presentation skills.
* Positive attitude and team focus are required.
* The ability to make timely decisions.
* The ability to organize priorities to achieve maximum performance cost effectively

Show more

Other jobs you might like

  • Mainframe Systems Administrator

    Teamsoft

    - Madison, WI

    Attention I.T. professionals! Wisconsin is talking about TeamSoft! TeamSoft will give you the best exposure to the widest range of I.T. careers possible. Whether your interest is...

    25 days ago from Dice
  • Director of Information Services

    Wisconsin Energy Conservation

    - Madison, WI

    Wisconsin Energy Conservation Corporation in Madison is currently seeking a Director of Information Services! Position Mission Under general direction, the IS Director manages,...

    30+ days ago from TheLadders.com
  • SharePoint Systems Administrator - 2

    Team Consultants

    - Madison, WI

    SharePoint Systems Administrator - 2 Team Consultants, LLC – Madison, WI Responsible for planning, managing, and executing deliverables and timelines associated with Microsoft...

    30+ days ago from TheLadders.com
  • Systems Administrator

    NEW

    Transtech

    - Madison, WI

    Systems Administrator Location: Madison, WI Duration: Long term Installs new software releases, system upgrades, evaluates and installs patches and resolves software related...

    3 days ago from TransTech LLC
  • Network Administrator

    TDS Telecom

    - Madison, WI

    Are you up looking for the challenge and excitement of meaningful work with a growing and expanding organization? Then talk to us at OneNeck IT Solutions, a TDS company. Our...

    5 days ago from TDS Telecom
  • Windows Systems Administrator

    NEW

    Smart Solutions

    - Madison, WI

    Seeking a candidate with excellent customer service skills to play a key role for providing daily technical infrastructure operational and technical support. Installs new software...

    21 hours ago from Smart Solutions
  • Systems Administrator II - 7762

    Mars IT

    - Madison, WI

    Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Performs system backups and recovery. Maintains data files...

    4 days ago from MARS IT Corp
  • IT Specialist (Systems Admin)

    NEW

    U.S. Department of Veterans Affairs

    - Madison, WI

    This position is located at the Madison VA Medical Center in the Core Systems Service Line organization, Field Operations & Development, Enterprise Operations & Field Development,...

    21 hours ago from U.S. Department of Veterans Affairs
  • SR ADMIN PRGM SPEC

    University of Wisconsin System

    - Madison, WI

    University of Wisconsin - Madison Position Vacancy Listing PVL # 80255 Working Title: Effort Administrator/ECRT Manager Official Title: SR ADMIN PRGM SPEC(R07BN) or ADMIN...

    6 days ago from University of Wisconsin System
  • Open Source Windows Admin

    Transtech

    - Madison, WI

    Open Source Windows Admin Location: Madison, WI Duration: Long Term This position is for a tenured MS Windows 2005/2008/2012 Server systems administrator with strong knowledge of...

    6 days ago from TransTech LLC

Show Me More

Were you satisfied with these results? Yes | No
Thank you for your feedback!