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AVP, Systems Support Analyst (14-03319)

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Company: Diversant

Location: Jersey City, NJ

Date Posted: August 14, 2014

Source: DIVERSANT LLC

Immediate need for a talented Systems Support Analyst that brings experience in the Financial Services Industry. This is a Full Time position and is located in New York, NY. Please review the below job description and contact me ASAP.

Summary:

Responsible for supporting user departments by implementing, maintaining and supporting new and existing software applications such as the OnBase document management system, PeopleSoft Accounts Payable (or similar ERP packages) and other vendor packages. This person provides post production support for these systems and is required to work with third party vendors, business users and other systems teams to ensure the users get the most benefit from assigned systems.

Principal Duties and Responsibilities:

1) Systems Support

Support, maintain, upgrade and leverage the banks investment in third party vendor applications, primarily the On Base Document Imaging system and PeopleSoft Accounts Payable (or similar ERP packages).

Provide IT staff support in case of ...

Immediate need for a talented Systems Support Analyst that brings experience in the Financial Services Industry. This is a Full Time position and is located in New York, NY. Please review the below job description and contact me ASAP.

Summary:

Responsible for supporting user departments by implementing, maintaining and supporting new and existing software applications such as the OnBase document management system, PeopleSoft Accounts Payable (or similar ERP packages) and other vendor packages. This person provides post production support for these systems and is required to work with third party vendors, business users and other systems teams to ensure the users get the most benefit from assigned systems.

Principal Duties and Responsibilities:

1) Systems Support

Support, maintain, upgrade and leverage the banks investment in third party vendor applications, primarily the On Base Document Imaging system and PeopleSoft Accounts Payable (or similar ERP packages).

Provide IT staff support in case of hardware, operating system, application software and communication system troubles by contacting maintenance vendors and instructing the countermeasure to appropriate persons.

Provide timely support to user queries and troubleshoot production issues;

Perform Systems Integration Testing and manage/coordinate user acceptance testing.

Execute and support disaster recovery drills. Take necessary action to prepare for these drills.

2) Management Responsibilities:

Manage projects of various sizes and scope; create project plans, specifications and other documents.

Coordinate resources from other teams that are necessary to complete projects and implement or upgrade hardware, operating systems, application software, etc.

Undertake complete ownership of assigned tasks and manage own priorities and time allocation with minimal daily supervision.

3) Administrative

Draft funding requests and proposals for hardware, software and related expenses for projects that are outsourced to third parties.

Review software, hardware, and vendor service agreements by consulting with Legal Counsel.

Qualifications:

1) Business Knowledge and Skills

At least 5 years of prior work experience preferably in the financial services industry;

Minimum 3 years of document management related work experience with at least one year with the OnBase Document Management System.

Experience with configuration and code enhancements of ERP packages such as PeopleSoft is also preferred.

Experience in business areas such as Check Processing, Expense Payment Processing is a plus;

Knowledge of accounting systems & processes such as Accounts Payable, Budgeting, Commitment Control, Expense Management, etc.is preferred;

2) Technical Skills

Expertise in configuration and development of document management workflow systems (such as OnBase);

Strong knowledge of MS SQL Server and Windows, Microsoft Office, MS Visio, MS Project

Experience with software installations and configurations, general knowledge of web-based applications;

Ability to troubleshoot technical/application problems

Ability to analyze and document business and process flows

Prior training/certifications for supported applications are preferable.

Understanding of both Windows and Unix based systems;

3) Other

Ability to work with end users, technical staff and management as necessary.

Bachelor's degree or equivalent in computer science or related field;

Needs to work under pressure and meet deadlines.

Strong documentation and verbal/written communication skills.

Strong multi-tasking and analytical skills;

Our client is a leading financial institution and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply NOW for immediate consideration.

Please email me the most current version of your resume and refer to 14-03319 in the subject line.

Regards,

Dean Williams

Senior Technical Recruiter

New York, NY 10006

212-710-5537

dwilliams@diversant.com

www.diversant.com

www.linkedin.com/in/deanrwilliams

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