Business Process Improvement Implementation Manager - Six Sigma Black Belt

Apply Now
Company: Horizon Blue Cross Blue Shield of Nj
Location: Newark, NJ
Date Posted: January 19, 2015
Source: Horizon Blue Cross Blue Shield of NJ
The Business Process Improvement Implementation Manager reports to the Manager of Enterprise Business Process Improvement and is responsible for conducting data collection and analyses to support process improvement projects to reduce cost and complexity across the enterprise. As a business process improvement manager, the incumbent will draft and review project deliverables and analyses such as value-stream mapping and statistical analyses and supervise business process analysts in the project team environment. In addition to BPI project work, the incumbent must also plan and participate in BPI organization building and marketing activities. The incumbent of this position will interact with senior division leadership and subject matter experts to develop solutions that improve process performance by increasing productivity and efficiency and/or managing process demand while enhancing the customer experience. The manager will contribute to projects across the enterprise focused on reducing cost and complexity. This position requires an individual with a strong ...
The Business Process Improvement Implementation Manager reports to the Manager of Enterprise Business Process Improvement and is responsible for conducting data collection and analyses to support process improvement projects to reduce cost and complexity across the enterprise. As a business process improvement manager, the incumbent will draft and review project deliverables and analyses such as value-stream mapping and statistical analyses and supervise business process analysts in the project team environment. In addition to BPI project work, the incumbent must also plan and participate in BPI organization building and marketing activities. The incumbent of this position will interact with senior division leadership and subject matter experts to develop solutions that improve process performance by increasing productivity and efficiency and/or managing process demand while enhancing the customer experience. The manager will contribute to projects across the enterprise focused on reducing cost and complexity. This position requires an individual with a strong background in process improvement and ability to deliver significant business results.

**Responsibilities:**

*Leadership:*


* Experienced process improvement practitioner with a focus on driving cost reduction
* Execute complex process improvement initiatives affecting multiple functions or businesses
* Serve as a dedicated resource working directly with division leaders and staff to support process improvement
* Report and communicate the results from process improvement efforts to division leadership including Sr. VPs and VPs and the VP of Business Process Improvement
* Act as a change agent/coach to instill and sustain changes
* Build positive relationships and credibility with the BPI team and division staff
* Motivate BPI and divisional staff working on projects within a matrix reporting structure
* Engage people and develop them through team work and a high level of participation
* Assess change readiness and prepare plans for helping stakeholders through change
* Provide training and mentorship on process improvement methods
* Utilize process improvement principles and tools to achieve significant improvement results
* Direct the analyses of process improvement analysts
* Drive for high quality results

*Process Improvement:*


* Utilize various process improvement tools and methodologies to define activities that are aligned with business objectives
* Identify and manage program risks and issues that impact program progress
* Prepare detailed plans to track project performance and assure timely completion and achievement of project deliverables
* Develop practical solutions and methodologies to solve complex business problems
* Coach, mentor and assist project teams
* Develop internal and external content for leadership team presentations
* Ensure deployment of common solutions across divisions and businesses
* Identify and present new project opportunities to leadership
* Develop and share best practices among fellow process improvement coaches and clients

*Financial Management:*


* Partner with Finance to develop and track project metrics
* Monitor performance and improvement in key metrics
* Deliver significant operational improvement and financial benefits to meet annual targets

**Education/Experience:**

* Requires a BA or BS degree in an engineering, finance, or technical discipline from an accredited college or university; Master's degree preferred
* Requires a minimum of 5 years business process improvement or process redesign experience

**Additional licensing, certifications, registrations:**

* Lean Six Sigma Black Belt certification from an industry recognized leader (e.g. American Society for Quality)

**Knowledge:**

* Healthcare industry experience preferred, but not necessary
* Fortune 100 experience preferred
* Understanding of change management challenges related to process improvement
* Proven project management and process improvement skills including strong knowledge of Lean and Six Sigma methodologies
* Must be proficient in MS Office products (Word, Excel, PowerPoint, Visio)

**Skills and Abilities:**

* Ability to lead the work of others
* Strong communication skills, both verbal and in written
* Strong presentation skills
* Demonstrated ability to create strong working relationships with others
* Ability to gather, synthesize and analyze data and draw logical conclusions
* Strong project management experience
* Well organized and results-driven individual

**Travel (If Applicable):**

* **_ _**Minimal travel is required for this position

***Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. ***




*Education:* Bachelors


*Job Level:* Individual Contributor


*Expertise:* Business Process Improvement


*Job Type:* Full Time


*Location:* Newark, NJ


*Job ID:* TP072014-03959
Show more
Show More

Other jobs you might like

  • Deals Strategy Senior Associate (7337479)

    PwC

    - New York City, NY

    PwC/LoS Overview: Are you interested in the opportunity to work for an industry-leading firm that services clients that include the Fortune 500, and will give you the ...

    5 days ago from PwC
  • Sr. Aquatics Sales Specialist - Plan 1

    Petco

    - Raritan, NJ

    Our vision at Petco is Healthier Pets. Happier People. Better World. Were making things better for pets, people and the planet through our Think Adoption First philosophy, ...

    12 days ago from Petco
  • Risk Assessment Coordinator

    Standard Chartered Bank

    - Manhattan, NY

    Job Description The Risk Assessment Coordinator is responsible for coordinating the successful planning, execution, review, and remediation of the Bank Secrecy Act ...

    24 days ago from eFinancial Careers
  • Summer Associate

    RedBird Capital Partners

    - New York City, NY

    Summer associate will be responsible for supporting the investment team in diligencing targets under review for investment, as well as constructing the accompanying ...

    12 days ago from Doostang
  • Business Continuity Planner

    First Republic Bank

    - New York, NY

    The position of Business Continuity Planner is responsible for the development of advance arrangements and procedures to ensure the organization can recover its most ...

    4 days ago from Dice
  • Continuous Improvement

    Food Manufacturing

    - Newark, NJ

    Job Description: Searching for Continuous Improvement professionals. These positions will range from Continuous Improvement Specialist, Engineer, Manager. We also ...

    17 days ago from ZipRecruiter
  • Summer Associate

    Atikus Insurance

    - New York City, NY

    Required experience: 0 - 2 years Minimum required education: Bachelor's Degree Job category: Each class of interns brings a unique and important perspective to the ...

    18 days ago from Doostang
  • Sr. Manager, Strategy & Planning

    Global, Online Marketplace Platform

    - New York City, NY

    Primary Job Responsibilities: The Senior Manager of Strategy & Planning is both internally- and externally-focused on developing & presenting strategic marketing solutions, ...

    10 days ago from IvyExec
  • Business Continuity Management Director

    NEW

    Pfizer, Inc.

    - New York City, NY

    Org Marketing Statement All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. Each position at Pfizer touches and ...

    3 days ago from HealthJobsNationwide.com
  • Key Account Planner

    Chanel

    - New York City, NY

    MAJOR RESPONSIBILITIES: The KEY ACCOUNT MANAGER, PLANNING is responsible for driving the business for Fragrance & Beaut through the management and ...

    30+ days ago from FashionJobsToday.com

Show Me More