US-Genius

Apply Now
Company: Apple
Location: Edina, MN
Date Posted: March 9, 2015
Source: Apple
At the Apple Store, you maintain customers trust in Apple as the skilled expert, troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support every day.
* Qualifications:

* Strong people skills and a knack for problem solving.
* Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
* Ability to adhere to a schedule of customer appointments.

* Description: As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.
* Education: You have an aptitude for acquiring skills in technical repairs and an eagerness to learn. You have excellent time management skills and can make decisions quickly. Youll need to be flexible with your schedule. Your work hours will be based on business needs.
*

Other jobs you might like

  • Door Repairman

    NEW

    Thumbtack.com

    - Osseo, MN

    "Door type: Interior, Other (Ocket sliding door). Door material: Other (Does not apply). Number of doors: 1 door. Shutting problems: Other (internal sliding mechanism is ...

    15 hours ago from Thumbtack.com
  • Gunsmith

    Gander Mountain

    - Lakeville, MN

    The Gunsmith is responsible for managing the gunsmith department and ensuring the safety and security of all firearms with in the department. This includes preparing all ...

    4 days ago from Gander Mountain
  • Jet Vac Assistant

    Equix, Inc.

    - Woodbury, MN

    Mi-Tech is a diverse pipe inspection contractor in the Midwest and we have a current opening for a Jet Vac Assistant. We use current and modern Super Products Equipment ...

    10 days ago from Equix
  • US-Genius

    Apple Inc

    - Edina, MN

    At the Apple Store, you maintain customers trust in Apple as the skilled expert, troubleshooting and repairing products. You use problem-solving and people skills to assure ...

    30+ days ago from Apple
  • Manager - Apple Valley - #7345

    Ruby Tuesday

    - Apple Valley, MN

    JOB SUMMARY This position is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading Team Members. Must present a ...

    27 days ago from Ruby Tuesday
  • Door Repairman

    NEW

    Thumbtack.com

    - Osseo, MN

    "Door type: Interior, Other (Ocket sliding door). Door material: Other (Does not apply). Number of doors: 1 door. Shutting problems: Other (internal sliding mechanism is ...

    3 days ago from Thumbtack.com
  • Yard Associate

    Sunbelt Rentals

    - Minneapolis, MN

    Sunbelt Rentals, a wholly-owned subsidiary of Ashtead Group plc, is one of the largest equipment rental companies in the U.S. Based in Fort Mill, S.C., we serve the needs of ...

    30+ days ago from Sunbelt Rentals
  • Maintenance Multi Craft

    Owens Corning

    - Minneapolis, MN

    Location: Minneapolis, Minnesota - United States Shift: Evenings, Varied SUMMARY Constructs, installs, maintains and repairs any plant mechanical, structural, hydraulic or ...

    30+ days ago from Owens Corning
  • Apple Valley, MN Stores (Accepting Applications)

    Kwik Trip, Inc

    - Apple Valley, MN

    There are a variety of positions available in our stores: Guest Service Co-workers, Truck Unloaders, Food Service Leaders, Food Product Demonstrators and leadership ...

    30+ days ago from Kwik Trip, Inc
  • CoManager

    ULTA Beauty

    - Apple Valley, MN

    The Co-manager is responsible for delivering a legendary guest experience in both retail and salon. This includes maintaining a high-energy, positive environment, where ...

    30+ days ago from Ulta Beauty

Show Me More