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Collector I

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Company: Great Southern Bank

Location: Milwaukee, WI

Date Posted: July 14, 2014

Source: youremployment.com

This position is responsible for answering requests by mail, telephone, or email to assist our clients with information concerning their current account status. This position is for the night shiftJob ResponsibilitiesUnder general supervision, but following existing policies and procedures as well as all applicable banking laws and regulations, including BSA and AML, is responsible for collecting all assigned delinquent loans in an effort to decrease delinquencies. Works with the customer to resolve the issue in an efficient and timely manner and in accordance with all applicable regulations and statutes.Responsibilities and

Duties:
1. Responsible for calling all assigned customers daily in regards to their delinquent accounts. (65%
- E)2. Works with credit life, accident, health insurance, forced place insurance and other carriers to facilitate the processing of applicable claims. (10%
- E)3. Maintains a strong working knowledgeable of the loan collection/application system(s) in order to solve complex payment ...

This position is responsible for answering requests by mail, telephone, or email to assist our clients with information concerning their current account status. This position is for the night shiftJob ResponsibilitiesUnder general supervision, but following existing policies and procedures as well as all applicable banking laws and regulations, including BSA and AML, is responsible for collecting all assigned delinquent loans in an effort to decrease delinquencies. Works with the customer to resolve the issue in an efficient and timely manner and in accordance with all applicable regulations and statutes.Responsibilities and

Duties:
1. Responsible for calling all assigned customers daily in regards to their delinquent accounts. (65%
- E)2. Works with credit life, accident, health insurance, forced place insurance and other carriers to facilitate the processing of applicable claims. (10%
- E)3. Maintains a strong working knowledgeable of the loan collection/application system(s) in order to solve complex payment and collection issues. (5%
- E)4. Educates customers with regards to all repayment options including extensions, due date changes, and refinancing options. (10%
- E)5. Responsible for preparing correspondence for collections, right to cures, delinquency notices and processed payments received. (5%
- E)6. All other special projects, reports, and duties as assigned. (5%
- M)Minimum Education & Other RequirementsMust possess the knowledge and skills necessary to effectively perform the essential functions of this position. Excellent interpersonal communication skills are required, including the ability to communicate effectively with all personality types in written and oral form. Prior collections experience, word processing and spreadsheet skills, and a high school equivalency are mandatory.Great Southern Bank is an Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities
*

Department:

* Collections
- Consumer
*City,

State:

* Springfield, MO
*

Work Schedule:

* Monday
- Friday
*

Shift Schedule:

* 8:30 am
- 5:30 pm
*

Hours Per Week:

* 40 hours
*

Job Grade:

* 06 You'll need to utilize various collection strategies and methods to contact our client's consumers in order to work out a payment plan. This is a full-time position with variable hours. High School Diploma/GED required.

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