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Desktop Support Associate

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Company: Bowdoin Group

Location: New York City, NY

Date Posted: July, 10 2014

Source: The Bowdoin Group

A prestigious company in New York City is looking for a Desktop Support Consultant. This consultant will join a support team that covers over 1500 users in the US. Their environment consists of a 65/35% split between Windows and Mac hardware & software. The consultant will be responsible for providing day to day support, troubleshooting, and maintenance of the user environment. This is a 6 month contract opportunity. Top Skills (Required to be successful in role):
1. 4+ Years providing Desktop Support within a Windows (XP or 7) environment.
2. Experience with Active Directory & Exchange (User Creation & Maintenance, password resets, etc.).
3. Experience with imaging and reimaging hardware.
4. Experience supporting a networked printer environment.
5. Experience supporting multiple mobile devices (e.g. iPhone, Android, Blackberry, iPad).

Pluses:

1. Experience supporting Mac products in an enterprise environment
2. Experience using Altiris & Ghost for imaging products.

Non ...

A prestigious company in New York City is looking for a Desktop Support Consultant. This consultant will join a support team that covers over 1500 users in the US. Their environment consists of a 65/35% split between Windows and Mac hardware & software. The consultant will be responsible for providing day to day support, troubleshooting, and maintenance of the user environment. This is a 6 month contract opportunity. Top Skills (Required to be successful in role):
1. 4+ Years providing Desktop Support within a Windows (XP or 7) environment.
2. Experience with Active Directory & Exchange (User Creation & Maintenance, password resets, etc.).
3. Experience with imaging and reimaging hardware.
4. Experience supporting a networked printer environment.
5. Experience supporting multiple mobile devices (e.g. iPhone, Android, Blackberry, iPad).

Pluses:

1. Experience supporting Mac products in an enterprise environment
2. Experience using Altiris & Ghost for imaging products.

Non Technical:

1. Excellent Customer Service skills and ability to interact with all levels of the organization If you are interested in hearing more or to apply please contact Danielle 781-263-5260 OR dgiacobbe@bowdoingroup.com

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