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Network Engineer III

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Company: Ampcus

Location: Everett, WA

Date Posted: October 2, 2013

Source: Ampcus Inc

Major Job Duties and Responsibilities: Responsible for the end-to-end maintenance and operation of the Video Services Network within the Video Hub Office facility, which is a 24x7 operation. Includes interpreting and correlating Video Services outages and degradation to video layer and video equipment failures. Performs fault isolation and trouble resolution for Frontier's Video Network, interfacing with internal customers and vendors to ensure timely resolution of network-impacting troubles. Responsibilities include creating and interpreting electrical schematics, and installing, rearranging, and removing equipment and associated wiring within the Video Network. Candidate will also support the development of required processes and procedures (daily operations & troubleshooting) for the network and associated systems.

Ensure stability and quality of video service
Isolate and troubleshoot Video Service Network (VOD, IPG, DAC interfaces)
Proactive management and diagnosis of video service degradation
Interpret, correlate, and isolate alarm/soft conditions
Interpret video and audio quality, and IPG/EPG data integrity ...

Major Job Duties and Responsibilities: Responsible for the end-to-end maintenance and operation of the Video Services Network within the Video Hub Office facility, which is a 24x7 operation. Includes interpreting and correlating Video Services outages and degradation to video layer and video equipment failures. Performs fault isolation and trouble resolution for Frontier's Video Network, interfacing with internal customers and vendors to ensure timely resolution of network-impacting troubles. Responsibilities include creating and interpreting electrical schematics, and installing, rearranging, and removing equipment and associated wiring within the Video Network. Candidate will also support the development of required processes and procedures (daily operations & troubleshooting) for the network and associated systems.

Ensure stability and quality of video service
Isolate and troubleshoot Video Service Network (VOD, IPG, DAC interfaces)
Proactive management and diagnosis of video service degradation
Interpret, correlate, and isolate alarm/soft conditions
Interpret video and audio quality, and IPG/EPG data integrity
Inventory Management
Assist and/or perform new design and ECR implementations
Check health of network
Restore/maintain back-up paths
Determine if outage is Provider or Network related
Interface with third party service vendors (i.e. SA/CISCO, Content providers, Motorola, Seachange, IneoQuest, Microsoft, FYI, etc.)

Determine user requirements and design specifications for computer networks. Typically has a Bachelor's degree in computer science or a related field with previous experience as a system administrator. The technical skills include the ability to install, support and maintain the software infrastructure. Education/Experience: Bachelor's degree in engineering or a related field required. 5-7 years experience required. Responsibility level: Exercises minimal independent judgment with direction from supervisor. Skills and Competencies: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage one's time. Basic mentoring skills necessary to provide support and constructive performance feedback. Knowledge of computer hardware as it relates to data storage. Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

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