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Company: Experienced Recruiting Partners

Location: Chantilly, VA

Date Posted: July 14, 2014

Source: experienced recruiting partners

Essential Duties

Responds to all assigned correspondence and requests from branches and service centers, adhering to standards, network regulations, and policies and procedures.
Maintains and monitors database of discrepancies, claims, network inquiries, and adjustments.
Researches and resolves reports of discrepancies or inquiries regarding ATM and POS transactions in accordance to Reg E.
Performs the reconciliation of all internal and external ATM and posting systems, researching and adjusting member and non-member accounts as needed.
Refers ATM/Check Card deposit correction exception items to DCC or management, as appropriate.
Updates abused account information in Connex system and the gateways supplied software.
Processes and documents returned mail, surrendered cards, and issue rejects for ATM and Check Cards.

Extensive knowledge of Connex Software, ATM and Debit Card platform

Essential Duties

Responds to all assigned correspondence and requests from branches and service centers, adhering to standards, network regulations, and policies and procedures.
Maintains and monitors database of discrepancies, claims, network inquiries, and adjustments.
Researches and resolves reports of discrepancies or inquiries regarding ATM and POS transactions in accordance to Reg E.
Performs the reconciliation of all internal and external ATM and posting systems, researching and adjusting member and non-member accounts as needed.
Refers ATM/Check Card deposit correction exception items to DCC or management, as appropriate.
Updates abused account information in Connex system and the gateways supplied software.
Processes and documents returned mail, surrendered cards, and issue rejects for ATM and Check Cards.

Extensive knowledge of Connex Software, ATM and Debit Card platform

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