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Help Desk Support

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Company: Txmq

Location: New York City, NY

Date Posted: July 16, 2014

Source: TxMQ

TxMQ announces an exciting opportunity for your review
	
		
	
		Position: HelpDesk Support
	
		Location: New York, NY or Edison, NJ
	
		
	
		Qualifications:
	
		Assigned personnel shall have:
	
		
			Demonstrated experience providing technical hardware support services to a range of Dell PCs and laptops, Dell and HP printer equipment, RIM Blackberry devices and Epson and Dell projectors
		
			Hands on experience in the use of automated problem/request tracking software systems using defined standard operating procedures and processes
		
			Knowledge of customer service concepts and practices as evidenced by work experience involving daily customer interactions
		
			Well organized, able to prioritize in a multi-tasking environment
		
			Demonstrate good verbal, interpersonal and written communication skills
		
			Demonstrate basic troubleshooting skills
		
			Minimum of 2 years hands on experience of desktop remote control software
		
			Minimum 2 years experience working in a Microsoft Active Directory environment
		
			Minimum of 2 years hands on work experience in a Lotus Notes environment
	
	
		
	
		
	
		TxMQ specializes in finding the perfect ...
TxMQ announces an exciting opportunity for your review
	
		
	
		Position: HelpDesk Support
	
		Location: New York, NY or Edison, NJ
	
		
	
		Qualifications:
	
		Assigned personnel shall have:
	
		
			Demonstrated experience providing technical hardware support services to a range of Dell PCs and laptops, Dell and HP printer equipment, RIM Blackberry devices and Epson and Dell projectors
		
			Hands on experience in the use of automated problem/request tracking software systems using defined standard operating procedures and processes
		
			Knowledge of customer service concepts and practices as evidenced by work experience involving daily customer interactions
		
			Well organized, able to prioritize in a multi-tasking environment
		
			Demonstrate good verbal, interpersonal and written communication skills
		
			Demonstrate basic troubleshooting skills
		
			Minimum of 2 years hands on experience of desktop remote control software
		
			Minimum 2 years experience working in a Microsoft Active Directory environment
		
			Minimum of 2 years hands on work experience in a Lotus Notes environment
	
	
		
	
		
	
		TxMQ specializes in finding the perfect career fit for our candidates. We make it our mission to understand your goals and objectives when you switch jobs. As a leading technology and manufacturing staffing and services agency, we take pride in placing only the most qualified candidates into positions with our clients.
	
		It’s our job to ensure your and our clients’ satisfaction, and the only way to do that is to make certain that the position we find for you is an exact match for your needs as well.
	
		Our contractors receive the option of a health insurance plan as well as matched 401K from day one of employment
	
		TxMQ is the perfect size to pay special attention to each and every one of our clients and candidates, thus fostering and growing great relationships and creating loyalty. , ,
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