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Marketing Specialist

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Company: Marriott Vacations Worldwide

Location: Marco Island, FL

Date Posted: June 9, 2014

Source: Marriott Vacations Worldwide Corporation

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Job Summary Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show ...

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Job Summary Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


About Marriott Vacations WorldwideBefore opening our first timeshare resort on Hilton Head Island, South Carolina, in 1984, we carefully evaluated the industry and identified opportunities that could enhance the overall vacation ownership experience.As a recognized industry leader, Marriott Vacations Worldwide continues to set the same high standards that have made MarriottĀ® the most admired hospitality company in the world. Within a decade, the company expanded to Europe with the addition of our first resort in Marbella, Spain. In 2001, our first resort in Asia was added to the collection in exotic Phuket, Thailand.Marriott Vacations Worldwide is proud of a global portfolio of resorts in some of the most beautiful destinations around the world. Continuing in the company's history of innovation, new points-based programs were introduced in 2009 and 2010, providing unparalleled flexibility in vacation experiences for our Members and Owners. Our commitment to providing exceptional service and the constant evolution of our products is what keeps our Owner and Member families coming back.The values that inspired the company from its inception still drive us today: Delivering unforgettable experiences that make vacation dreams come true.

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