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Sales Associate (Commission)

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Company: Sears Holdings

Location: Phoenix, AZ

Date Posted: May 30, 2014

Source: youremployment.com

The Sales Manager will be responsible for overseeing sales of new and existing products on a national scale. This person will we expected to observe and analyze national trends and adapt accordingly, utilizing forecasting skill to stay ahead of the curve and maximize company sales presence. We are looking for an individual with strong wholesale experience that can build and lead a team of account executives, account managers, and sales assistants.Jobs in this category are responsible for: selling and servicing customers in one or more departments, including Home Appliances and Footwear; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is 100% commission; however, the compensation structure may vary by department or store.

Responsibilities:
Takes ownership for enhancing the customer experience, assisting customers by ...

The Sales Manager will be responsible for overseeing sales of new and existing products on a national scale. This person will we expected to observe and analyze national trends and adapt accordingly, utilizing forecasting skill to stay ahead of the curve and maximize company sales presence. We are looking for an individual with strong wholesale experience that can build and lead a team of account executives, account managers, and sales assistants.Jobs in this category are responsible for: selling and servicing customers in one or more departments, including Home Appliances and Footwear; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is 100% commission; however, the compensation structure may vary by department or store.

Responsibilities:
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutionsConsistently meets or exceeds associate performance standardsUnderstands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the storeMaintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needsOptimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized proceduresCompletes required training in the expected timeframe, and participates in ongoing learning opportunitiesPartners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)Uses basic internet navigation to access and print information and reportsPerforms other duties as assignedBasic reading, arithmetic, writing and oral communication skillsBasic internet navigationEOE Minorities / Females / Protected Veterans / Disabled
* 8 years of sales experience with at least 4 years overseeing national/nationwide sales
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*Dynamic interpersonal and customer service skills
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*Bachelor's degree in business, merchandising, or marketing required
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*Proficiency with Microsoft office
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*Wholesale experience a must
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*Excellent written and verbal communication skills
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