Welcome to Simply Hired!

Like what you see here? Check out more First-Line Supervisors of Office and Administrative Support Workers jobs like this one.

Show Me More

Senior Account Supervisor - NEW JERSEY - 6248

Apply Now

Location: NJ

Date Posted: December 17, 2014

Source: Careers Front Page

Position Overview:
  Senior Account Supervisor serves as team lead in supporting business development/sales efforts through overseeing and delivering projects in a timely, efficient, and professional manner. The Senior Account Supervisor is the primary service delivery management resource with a key customer advocacy role, responsible for assuring client satisfaction. The Senior Account Supervisor serves as a liaison between business development/sales and internal operations and is responsible for the success and profitability of all continuing education and brand support projects.  Associate Account Executive, Account Executive and/or Senior Account Executive team members report directly to the Senior Account Supervisor. The Senior Account Supervisor is responsible for managing and mentoring his/her direct reports on a daily basis and for creating and implementing their development plans.    Specific Duties, Activities, and 

Responsibilities:
    The development of proposals, budgets and reconciliations to ensure minimum  net  and gross profit standards/requirements  Collaborates with all teams ...
Position Overview:
  Senior Account Supervisor serves as team lead in supporting business development/sales efforts through overseeing and delivering projects in a timely, efficient, and professional manner. The Senior Account Supervisor is the primary service delivery management resource with a key customer advocacy role, responsible for assuring client satisfaction. The Senior Account Supervisor serves as a liaison between business development/sales and internal operations and is responsible for the success and profitability of all continuing education and brand support projects.  Associate Account Executive, Account Executive and/or Senior Account Executive team members report directly to the Senior Account Supervisor. The Senior Account Supervisor is responsible for managing and mentoring his/her direct reports on a daily basis and for creating and implementing their development plans.    Specific Duties, Activities, and 

Responsibilities:
    The development of proposals, budgets and reconciliations to ensure minimum  net  and gross profit standards/requirements  Collaborates with all teams to ensure proposal development is accurate and all teams hours are captured (traffic, production, creative, clinical/copy, meeting services)  Accountable for maintaining minimum gross and net profit percentage requirements/standards for all assigned accounts  Works within and manages to a budgeted labor hours by job and position level, to ensure minimum standards of job profitability.  Monitors budgets including direct costs and labor costs to ensure team members/direct reports are managing to assigned budgeted labor hours and managing direct costs  Maintains and/or exceeds minimum billable utilization percentages for position level  Ensures that direct reports/team members maintain and/or exceed minimum billable utilization percentages for position level.  Maintain and manage existing business opportunities with existing clients  Assumes primary lead for the client upon client acceptance of proposal  Function as internal team leader ensuring all members of the team work together smoothly and effectively  Manage, mentor, and supervise personnel at the Account Supervisor, Associate Account Executive, Account Executive and/or Senior Account Executive position  Provides direction to Account Supervisor regarding the all aspects of project management to ensure client expectations are met if not exceeded  Conduct performance reviews, prepare development plan, and MBO's for direct reports  Provides budget status & communication w/ Client   Utilizes tools to manage projects including project briefs, proposal templates, budget tools  Collaborates with internal team on overall project plan, objectives, milestones & deliverables  Liaison with client for signatures on contracts when applicable  Initiates and maintains faculty relationships  Routes administrative pieces through clients' internal processes (when applicable)  Leads calls with faculty and/or content experts regarding content and direction  Reviews and forwards status/contact reports to client after each client contact  Assist GAS and/or SVP, Sales  in the client CBD forecasting process    Education or 

Equivalent:
    4-year college degree and a minimum of 5 years client service/project management experience mandatory in the healthcare industry OR a combination of 5-10 years experience in a marketing services environment with management responsibilities    Knowledge/

Skills Requirements:
    Project management, excellent oral and written communication skills, and ability to manage people effectively  Solid Knowledge of marketing principles, preferably health care marketing  Demonstrate the ability to apply marketing knowledge to brand building initiatives  Demonstrate ability to use information and data effectively  Managed market/care experience a plus  Experience with or proven ability to manage direct reports  Works with confidential and sensitive corporate, client, and employee information and must conduct him or herself accordingly    

Department Responsibility:
    Provides standard and customized reports to clients at specified intervals  Adheres to PhRMA, FDA, OIG and ACCME guidelines  Ensures documentation of CE programs  Displays professionalism at all times  Demonstrates a sense of urgency to obtain results  Responds well under pressure, is flexible  Demonstrates ownership and accountability for all agency procedures and workflow  Implements Hub of the Wheel concept and ensures that team members are adhering to corporate standards  Attends multiple internal meetings with sales, client services, meeting services, traffic and other key personnel to discuss project status, etc.  Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control  Proficient in Microsoft Word, Excel, Access, PowerPoint and Outlook  Travel required up to  25%  Required to be available to work outside the company's standard work hours
Show more

Other jobs you might like

  • Inventory Control Manager

    Sodexo

    - Murray Hill, NJ

    SODEXO has a new job opportunity for an Inventory Control Manager in Murray Hill, NJ. This position will be the first line supervisory position with responsibilities for inventory ...

    9 days ago from Sodexo
  • D446 Executive Team Leader Logistics Overnight

    Target Brands, Inc

    - Fairfield, NJ

    Job Description D446: Executive Team Leader Logistics Overnight- Northern, NJ( Job Number: STO000GKX) TAKE THE LEAD AS AN EXECUTIVE TEAM LEADER - ...

    25 days ago from Target Brands, Inc
  • BA with Annuities

    Mehra Innovations

    - Parsippany, NJ

    MI ID 8659 Position ID T8659 Job Description Atleast 2 years of Annuities experience is Must. - This role would be responsible for working with the Client and client QA ...

    4 days ago from Dice
  • Operations Manager

    Management Recruiters of Tallahassee

    - Totowa, NJ

    Job Title: Operations Manager Area of Interest: Manufacturing City: Wayne area State/Province: New Jersey Job Description: Directs plant operations (Production, Quality, ...

    30+ days ago from The Ladders
  • Daytime Hospitalist needed for Acute Rehab facility

    SMS Healthcare

    - NJ

    SMS has a need for at one of the Premiere acute rehab hospitals in the country. This a fantastic opportunity to join a very stable employer with a excellent reputation. • Enjoy a ...

    30+ days ago from MDSearch
  • Team Leader(End User Services)

    eclaro

    - Warren, NJ

    Eclaro International, Inc. is a global recruiting and human capital solutions firm, headquartered in New York, with offices around the US, in Canada, the Philippines, India and ...

    10 days ago from Dice
  • D446 Executive Team Leader

    Target Brands, Inc

    - Clifton, NJ

    Job Description D446-Executive Team Leader- Northern NJ( Job Number: STO000GKR) JOIN US AS AN EXECUTIVE TEAM LEADER IN TRAINING Similar Industry Titles ...

    25 days ago from Target Brands, Inc
  • Project Manager Change Team Leader

    Private Wealth & Asset Management Firm

    - Weehawken, NJ

    The HR Service Delivery Change Team drives initiatives to transform business processes and systems within the strategic guidelines set by the Regional Head of Change for ...

    9 days ago from IvyExec
  • PeopleSoft Public Service Manager - Payroll & Benefits

    Tenacious Staffing

    - Murray Hill, NJ

    Our client, a management consulting services company, is in need of a talented and motivated PeopleSoft Public Service Manager - Payroll and Benefits to join their team ...

    20 days ago from The Ladders
  • Come Join Our Team!

    NEW

    Ameriplan

    - Elizabeth, NJ

    We are currently interviewing people TODAY to fill positions in our Healthcare Companys careers division. Come and join our successful team. We offer the ability to work PT ...

    1 day ago from Get Healthcare Jobs

Show Me More