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Sr. Business Systems Analyst - RedPrairie

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Company: Bare Escentuals

Location: Groveport, OH

Date Posted: August 14, 2014

Source: Bare Escentuals

The Senior IT Business Analyst - RedPrairie, is responsible for supporting daily Distribution center operations  for problem solving  and process improvement.  This requires understanding end to end business processes and providing a point of view on how to leverage existing business systems as well as proposing potential new system solutions. The Sr. BA is also responsible for working with business users on gathering and documenting business and functional requirements, building new business cases, proposing prioritzed enhancement/project requests and coordinating with the development teams and program management office to deliver specific enhancements and projects. The Sr. BA will build end-user relationships, triage day-to-day escalations and perform issues resolution for responsible system domains. This requires performing analysis and revises existing system logic difficulties and documentation as necessary. Competent  to work at the highest technical level of all phases of applications systems analysis activities.

Responsibilities

* Provide 2nd level production support
* Support DC Operations ...
The Senior IT Business Analyst - RedPrairie, is responsible for supporting daily Distribution center operations  for problem solving  and process improvement.  This requires understanding end to end business processes and providing a point of view on how to leverage existing business systems as well as proposing potential new system solutions. The Sr. BA is also responsible for working with business users on gathering and documenting business and functional requirements, building new business cases, proposing prioritzed enhancement/project requests and coordinating with the development teams and program management office to deliver specific enhancements and projects. The Sr. BA will build end-user relationships, triage day-to-day escalations and perform issues resolution for responsible system domains. This requires performing analysis and revises existing system logic difficulties and documentation as necessary. Competent  to work at the highest technical level of all phases of applications systems analysis activities.

Responsibilities

* Provide 2nd level production support
* Support DC Operations, tracking and resolving issues
* Identifies impacts and proposes recommendations to current business processes or problems
* Identifies and documents functional requirements, workflow, information sources and high level system specifications
* Document requirements for software enhancements, testing enhancements and engaging user acceptance testing
* Provides support, training and guidance to super users or other analysts
* Supports business systems and operations to improve business results and operational effectiveness
* Develops and evaluates user requirements for new requests/projects
* Communicates user requirements to IT development and delivery teams
* Communicates with software vendors for support
* Assists in problem resolution as needed to ensure that customers receive prompt, efficient service in accordance with company policies
* Facilitates weekly user status meetings
* Some domestic travel may be required
* Provide off-hours support as needed

Requirements

* College Degree or equivalent work experience (2+ years) as a Business Systems Analyst. Should have strong operations knowledge of multi-channel distribution centers in an IT role supporting and developing IT systems
* Advanced systems knowledge of RedPrairie
* Proficient in system configuration modification for basic support issues, and creating/running queries for analysis and support
* Excellent oral and written communication skills
* Excellent interpersonal and organizational skills to interface with internal customers, management and outside vendors
* Good business acumen, extremely process oriented. Good trouble-shooting skills with a successful track record of removing project road blocks and engineering business solutions to both technical and non-technical problems.
* Knowledge of  MOCA/SQL is desired
* An understanding of software development processes, in particular in a SOX and PCI driven environment
* Experience with regression testing is required
* Working knowledge and experience with IT project development processes
* Intermediate to advanced proficiency in Microsoft office
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