US-Specialist

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Company: Apple
Location: Boston, MA
Date Posted: March 9, 2015
Source: Apple
As a Specialist, you help create the energy and excitement around Apple products, providing the right solutions and getting products into customers hands. You understand that the Apple Store is dedicated to delivering a customer experience thats unlike any other. It starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer.
* Qualifications:

* Strong interest in technology, particularly Apple products, and agility at learning new products and features.
* Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
* Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

* Description: As a Specialist, youre highly skilled at uncovering customers needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but youre also the person who guides them advising, selling, and even setting up their new products. You perform other roles within the store too, whether its maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. Youre proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.
* Education: You're passionate about Apple and eager to share that passion with others. You're willing to learn and embrace the guidelines behind Apple's unique style of service. You have strong people skills-you're approachable, a good listener, and empathetic. Youll need to be flexible with your schedule. Your work hours will be based on business needs.
*

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