Assistant Branch Manager I (Northwest)

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Company: BOK Financial
Location Houston, TX
Date Posted: October 2, 2015
Source: BOK Financial
Job Location: Houston, TX
Job ID: 2015-13182

Other Location: US-TX-Houston
Job Details:

BOK Financial (BOKF), based in Tulsa, Oklahoma, is one of the top 25 bank holding companies in the U.S. The company's stock is publicly traded on NASDAQ under the ticker BOKF. BOK Financial's holdings include BOKF, NA, BOSC, Inc., Cavanal Hill Investment Management, Inc. and The Milestone Group, Inc. BOKF, NA operates the TransFund electronic funds network and seven banking divisions: Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas, and Colorado State Bank and Trust.

Our continued growth can be attributed to focusing on core objectives which include investing in top talent, maintaining diverse revenue streams and expanding our regional presence with the goal of becoming the premier financial services provider in each of our markets.

Join us as an Assistant Branch Manager I

The Assistant Branch Manager I is primarily responsible for assisting the Branch Manager in leading a team of employees both directly and indirectly, to ensure the branch collectively achieves key performance indicators to increase branch profitability, acquisition of new client households, the expansion and retention of existing personal and business relationships. This position also includes the oversight of compliance and audit soundness. The level assigned to each branch reflects its size, profitability, contribution and operational complexity.


* Manages the day-to-day branch teller and client service operations including research and resolution of the most complex problems; assumes management responsibility in the absence of the Branch Manager.
* Performs the required duties to open new deposit accounts, completes consumer loan applications, and closes consumer loans, providing quality client service.
* Ensures the development of department programs to comply with internal control, audit, security, and compliance policies and procedures
* Assists the Branch Manager in developing and implementing a program for consumer business development and sales promotion for the assigned branch; provides leadership for the in-branch consumer sales activities; prepares materials for meetings and encourages staff participation.
* Exercises the usual authority of an assistant manager concerning staffing, scheduling, performance appraisals, promotions, and employee salary recommendations to achieve maximum operating efficiency.
* Ensures account retention through quality customer service, sales and referrals by setting individual and team goals, conducting regular service skills review meetings, employee cross-training and promoting regular employee feedback.


This level of knowledge is normally acquired through completion of an Associate's degree in a business related field and 1 year supervisory experience in a financial institution or equivalent experience of 4 years.

* Working knowledge of financial products and services
* Good interpersonal skills including oral and written communication skills, sales and customer relations skills
* Basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
* Working knowledge of PC
* Reliant JobFit assessment must be completed and passed prior to interview

If hired into a bilingual role a oral proficiency in Spanish to be determined by the following method:

ACTFL Oral Exams (American Council on the Teaching of Foreign Languages) to be administered by BOK Financial.*

BOK Financial also accepts certification from Profluent+. If interested, you can take your ACTFL Oral Exams through ProFluent+

Please visit

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS), as created by the S.A.F.E. Act of 2008. Information on the registration process can be found at the NMLS Resource Center located at Please refer to the Federal Registration option on the NMLS toolbar.

BOK Financial is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership YOU can make an impact on the success of the bank, our customers and your own career.

Apply today and take the first step towards your next career opportunity.


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